NHS Patients

We will always be pleased to make an appointment by phone, or by calling in at the practice during normal working hours. We will always try our best to see patients at the appointment time. However, a wait is sometimes unavoidable, in which case you will be kept informed of your delay time.

Emergencies are always seen as soon as possible. If you require urgent care, you will only need to pay one Band 1 charge of £23.80.

Most urgent treatments can be done in one appointment.

However, if more than one visit is required and you return to the same dentist to complete your urgent treatment, the Band 1 urgent charge is all that you should pay.

Once your urgent course of treatment is complete, you may need to make another appointment for a separate course of non-urgent treatment. In this case, an additional relevant Band charge will apply.

Most patients are seen at this practice using a regular recall system to maintain our preventative and minimal treatment approach to your dental health. Your dentist will advise you on the most appropriate recall period for you. Check-ups are usually done on a 3, 6, 9 or 12-24 month recall pattern.

What is the Cost of NHS Dental Treatment?

Band 1


Includes an examination, diagnosis and advice. If necessary, it also includes x-rays, a scale and polish and planning for further treatment.

Band 2


Includes all treatment covered by Band 1, plus additional treatment, such as fillings, root canal treatment and removing teeth (extractions).

Band 3


Includes all treatment covered by Bands 1 and 2, plus more complex procedures, such as crowns, dentures and bridges.

The amount you pay for NHS dental treatment will depend on what treatment you need.

Some people are exempt from paying for NHS dental treatment. If you are covered by any of the exemptions listed below, evidence of your exemption must be produced on arrival for every examination and emergency treatment appointments.

You do not have to pay for NHS dental treatment if, when your treatment starts, you are:

  • under 18
  • under 19 and in full-time education
  • pregnant or you’ve had a baby in the 12 months before treatment starts

You can also get free NHS dental treatment if, when the treatment starts or when you’re asked to pay:

  • you are included in an award of Income Support, income-based Job Seeker’s Allowance, income-related Employment and Support Allowance or Pension Credit guarantee credit
  • you are named on, or entitled to, a valid NHS tax credit exemption certificate
  • you are named on a valid HC2 certificate

If you’re named on a valid HC3 certificate, you may not have to pay for all your NHS dental treatment. HC2 and HC3 certificates are issued under the NHS Low Income Scheme – see below.

You will not be exempt from paying for NHS dental treatment because you receive one of the benefits below when paid on their own:

  • Incapacity Benefit
  • Contribution-based Job Seeker’s Allowance
  • Contribution-based Employment and Support Allowance
  • Disability Living Allowance
  • Council Tax Benefit
  • Housing Benefit
  • Pension Credit Savings Credit

Paying for Treatment

At Rossendale Dental, we require all patients to pay for their initial assessment / recall on arrival. If further treatment is planned, we require payment in full for the full course of treatment, at the start of treatment.

  • If you do miss an appointment during a course of treatment and do not contact the practice within 2 months, we will close that course of treatment. We will only be able to see you again if we have the NHS capacity and, if you pay for your treatment, a new charge will become payable.
  • In agreement with the NHS England Lancashire area team, anyone who misses two appointments will no longer be offered treatment at this practice.

You will be given a personal treatment plan before you have Band 2 or 3 treatment. The plan will give you details of the treatment and the amount you’ll have to pay. You’ll be asked to read and sign the plan.

The plan will also include any additional charges for private treatment that you may have discussed with your dentist. You will be given a copy of the treatment plan.

Your dentists will have discussed with you the benefits and risks of your treatment. If you have any further questions or concerns before starting your treatment please talk to your dentist who will be more than happy to answer your questions.

How Can We Help You Today?

Book a consultation today to talk to us about your dental needs and to book an appointment for any of our services

Supporting the NHS

To aid in halting the spread of Covid-19, there have been different restrictions placed in differing location across the nation and some dental practices have been closed. Our practice has remained open throughout this crisis and we have been asked by the NHS to help in giving access to emergency dental care for patients across Lancashire.

We are however open for other regular NHS and private dental treatments for our patients. If you would like an appointment, please email [email protected] or call us on 01706 836130.

Protecting our patients

Our top priority is patient safety and your wellbeing. If you require an appointment at our practice, you may find that there have been some changes in how you access the practice, the PPE used and appointments for some treatments may take a little longer.

Alternatively, you can wait for us to contact you via email or text for your usual recall appointment. Please be reassured that although some of these routine annual or 6 monthly appointments may be delayed due the Covid crisis, you will be contacted moving forward.

Urgent treatment

If you require an urgent appointment, we have daily emergency slots, and you would normally be seen the same day.